Removals and Storage Glossary
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Tuggerah Removals and Storage Glossary for Australia!
Whether you’re planning a move or looking for storage solutions, understanding the terminology can help you navigate the process with ease. This glossary covers essential terms to ensure a smooth and informed experience.
Accessorial Charges
Additional fees for services such as packing, unpacking, and long carries.
AFRA (Australian Furniture Removers Association)
A group of top removal companies in Australia. They make sure movers provide high-quality services.
Appliance Dolly
A special tool used to move heavy items like refrigerators and washing machines.
Assembly and Disassembly
Putting together and taking apart furniture or equipment for a move.
Bulky item
A large, awkward-to-carry item that requires extra attention during removal.
Backloading
Sharing truck space with other people’s items going the same way to save money.
Bill of Lading
A legal document that lists all the details of your move, like what’s being moved and the cost.
Binding Estimate
A fixed price quote for moving services, agreed upon before the move.
Boxes
Containers made of cardboard or plastic used to pack and protect items during a move.
Carrier
An alternative name for a fully licensed removal company, able to provide relocation services.
Cartons
Boxes used to package and move items during relocation.
Claim
A written document requesting monetary compensation for items that have been lost or damaged during the move, within the lines of the removal’s insurance policy
Container
A sizeable steel box used for transporting goods, ideal for transportation on trucks, boats and rail as they can be lifted by a crane with ease and placed onto the chosen mode of transport.
Container Storage
Storing items in large, sealed containers to keep them safe and dry.
Container Vehicle
A truck built to carry a heavy steel container.
Cubic Meter (CBM)
A way to measure the space your items take up, used to calculate moving costs.
Crating
Using wooden boxes to protect valuable or fragile items during a move.
Customs Clearance
Getting approval from the government to bring your items into a new country.
Door-to-Door
Belongings will be moved from the home to the Home and into the required position, where the service will end.
Depot
A place where moving companies store items before they are delivered.
Double Handling
Moving items more than once, which can increase the chance of damage.
Delivery Window
The time frame during which your items are expected to arrive.
Dunnage
Materials used to protect items during shipping, like foam or padding.
Exclusions
Things that aren’t included within the contract.
Estimated Delivery Date
The expected date when your items will arrive at your new home.
Excess Removal Insurance
Extra insurance coverage for items that are worth more than the standard insurance covers.
Elevator Carry
An extra charge for moving items in and out of elevators.
Export Wrapping
Special wrapping for items being moved to another country to protect them during shipping.
Freight Forwarder
A company that arranges the shipping of your items, especially for international moves.
Full-Service Removalist
A moving company that handles everything, from packing to unpacking.
Fragile Items
Things that can easily break and need special care during a move.
Freight Forwarder
A company that arranges the shipping of your items, especially for international moves.
Furniture Blankets
Thick covers used to protect furniture from scratches and damage.
Goods In Transit Insurance
Insurance that covers your items while they are being moved.
Gantt Chart
A plan that shows the timeline of your move, helping you stay organized.
Gate Pass
Permission required to move items in or out of certain places, like gated communities.
Ground Floor Delivery
Delivering items to the ground floor of a building, often with no extra charge.
High-Value Inventory
A list of expensive items that need special attention during the move.
Heavy Lift Charge
An extra fee for moving very heavy items that need special equipment or extra help.
Hand Trolly
A small cart used to move heavy boxes and items.
Helper
A person who assists the main movers during the moving process.
In-Home Estimate
An assessment done at your home to give a more accurate moving cost.
Interstate Move
Moving items from one state to another within Australia.
Inventory List
A detailed list of all the items being moved.
Insurance Certificate
A document that proves your items are insured during the move.
Job Sheet
A paper that lists all the details of your move, including services and costs.
Job Sheet
A paper that lists all the details of your move, including services and costs.
Joint Storage
Sharing a storage unit with others to save money.
Jumbo Box
A large box used for packing big items.
Journey Management
Planning the route and logistics of the move.
Key Delivery
A service where the mover delivers keys to your new home
Kilometer Rate
The cost per kilometer for transporting your items.
Kit
A set of tools or supplies used for packing and moving.
Knock Down
Taking apart furniture for easier moving and storage.
L
Labeling
Putting labels on boxes to show what’s inside and where they should go.
Loading Zone
A special area where moving trucks can park to load and unload items.
Long Carry Charge
An extra fee for carrying items a long distance from the truck to your home.
Labeling
Putting labels on boxes to show what’s inside and where they should go.
Liftgate
A platform on the back of a truck used to lift heavy items.
Marine InsuranceDesigned to cover damage or loss of items being transported overseas.
Move Coordinator
A person who helps plan and manage your move.
Mobile Storage
A storage unit that is delivered to your home for you to load, then taken to a storage facility.
Moving Truck
The vehicle used to transport your items.
Mover's Wrap
Plastic wrap used to protect items during a move.
Non-Allowable Items
Things that movers aren’t allowed to transport, plants and hazardous materials.
No-Access Fee
A charge if movers can’t get to your home because of obstructions.
Non-Allowable Items
Things that movers aren’t allowed to transport, like hazardous materials.
Notification
Letting you know when the movers are on their way.
Narrow Street Access
Extra planning or charges for moving on streets that are hard to access.
Overtime Charge
An extra fee if the move takes longer than planned.
Overflow Storage
Extra storage space if your initial unit isn’t big enough.
Owner's Risk
When you take responsibility for your items during the move.
Overtime Charge
An extra fee if the move takes longer than planned.
Open Top Container
A type of container with no roof, used for large items.
Packing Service
A professional service where the movers pack your items for you.
Packing Service
A professional service where the movers pack your items for you.
Pre-Packing
Packing your items before the movers arrive.
Pallet
A flat base used to stack and move heavy items.
Protection Plan
A service plan that covers any damage during the move.
Quote
An estimate of how much the move will cost.
Quote
An estimate of how much the move will cost.
Quick Move
A fast-moving service for small or urgent moves.
Quality Control
Ensuring all moving services meet high standards.
Queue
A line or sequence of moves scheduled.
Route
The route the shipment will undergo to get to the desired destination.
Removalist
A company or person that helps you move your items from one place to another.
Relocation Consultant
A professional who helps plan your move and offers advice.
Reusable Boxes
Sturdy boxes that can be used multiple times for packing.
Road Train
A long truck used for moving items across long distances in Australia.
Specialist services
The services required to move specialist items such as pianos.
Storage Unit
A secure space rented to store your items.
Shuttle Service
Using a smaller vehicle to transport items when the moving truck can’t access your home directly.
Shrink Wrap
Plastic film used to wrap and protect items.
Storage Facility
A place where your items are kept safe in storage units.
Trolley
A cart used to move heavy items.
Transit Time
The time it takes for your items to be transported from your old home to your new one.
Temporary Storage
Short-term storage solutions for a few days or weeks.
Trolley
A cart used to move heavy items.
Truck Rental
Hiring a truck to move your items yourself.
Unpacking Service
A service where the movers unpack your items at your new home.
Unpacking Service
A service where the movers unpack your items at your new home.
Uplift
The process of loading your items onto the moving truck.
Utility Connection
Setting up services like water and electricity at your new home.
Unit Load
A collection of items bundled together for easier moving.